Job Details

Data Entry Specialist

Helping Hands provides HOPE and CARE through personal, trauma-informed programs to individuals experiencing homelessness.

Our programs are Trauma-Informed, Data-Driven, and Person-Centered. We take the time to learn each individual's story and help connect them to the appropriate local resources and services to meet their unique needs. We do not duplicate available services; instead, we build strong collaborative partnerships with local programs and foster connections between participants and our community partners.

Position Summary:

Reporting to the Data Manager, the purpose of this role is to complete data entry into the Homeless Management Information System (HMIS) database and similar systems such as TDS. The Data Entry Specialist will enter data and run reports relating to intakes, services, and exits from HHROC's programs, as well as conduct daily quality control to ensure data accuracy and integrity.

This role is full-time, benefit eligible with a starting wage of $20-21.00 per hour and a schedule during typical business hours.

Essential Duties & Responsibilities:

• Performs data entry and reporting relating to HHROC's programs
• Reconcile data, troubleshoot as needed, note reasons for any unresolved discrepancies
• Maintain due dates, checklists, and procedures
• Other duties assigned

To perform this job successfully, an individual must have:

• One year of experience performing data entry
• Excellent communication and interpersonal skills
• Excellent aptitude for and high degree of accuracy
• Experience running reports from (cloud-based or PC) software
• Ability to communicate effectively both orally and in writing
• Knowledge of Microsoft Word, Excel, and Outlook

Preferred Qualifications:

• Direct or Lived Experience with homelessness, addiction, and/or low-income populations.
• Understanding of the issues surrounding homelessness, chemical dependency, domestic violence, and sexual assault

Helping Hands is proud to be an Equal Opportunity Employer